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Software Engineer, MTS
Technology - Software Development
US - New York - New York

Software Engineer, MTS

We are looking for a Software Engineer to join the Sustaining Engineering team at Krux, A Salesforce Company. This person will perform initial triage of all incoming JIRA tickets from Krux's internal teams (Client Partners, Customer Success Team and Integration Team). The SWE will be responsible to either resolve the ticket or reassign to the dev team based on the complexity of the ticket. 

Given the nature of our business, we manage numerous custom ETL written in both JAVA and Python. If problems arise, this person would be responsible to locate / debug the issue. Then this person would be working closely with our dev team to either extend existing ETL framework, create internal tools or debug as needed.
We are looking for someone who is naturally curious and able to work independently with limited supervision.

  • 2+ years of experience
  • Proficiency in one of the following languages: Python, JavaScript or Java
  • Able to run SQL statements to perform DML
  • Exposure/experience with AWS
  • Application support experience in Linux environments
  • Familiarity troubleshooting web-based sites using Firebug or Chrome Developer Tools
  • Familiarity with Atlassian products such as Atlassian products such as JIRA and Confluence 
  • Not afraid to learn new technologies and new concepts
  • Be inquisitive, able to investigate discrepancies and follow a query through to resolution
Extra Credit:
  • Exposure to Hadoop or Hive
  • Ability to thrive in a startup environment
  • Exposure to AdServers such as Doubleclick, AppNexus, Sizmek, etc ...

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