|Senior Manager, Services (Implementation/Delivery)|
|Customer Success – Professional Services|
|US - Remote
|Job Title: Senior Services Manager
Location: United States - Remote
We are seeking an innovative and passionate individual who will drive highly efficient resource management and operational processes for a large portfolio of Strategic Projects in US & Canada. This includes a combination of managing current state operations in a fast-moving environment, while simultaneously seeking to identify, prioritize, and implement process improvements within our Enterprise+ Delivery Region. This individual has consulting experience and understands the deliverables of our consulting teams; he/she will work to better understand and improve the backend processes that help our delivery team thrive. This resource will work closely with several areas of the business including the Project Delivery Consultants, Delivery Leads, Regional Operations Managers, and Product/Practice/Community Leads.
Your Impact (Responsibilities):
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
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