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Curriculum Developer
Enablement - Training
US - Massachusetts - Burlington

Curriculum Developer

Salesforce Commerce Cloud is the global leader of Cloud e-commerce solutions that enable the world’s most recognized brands to easily design and deploy robust e-commerce sites across traditional web, mobile, tablet and in-store applications. Customers use our highly scalable and integrated Cloud platform to more quickly launch and manage multiple e-commerce stores, initiate marketing campaigns and drive e-commerce traffic on a global scale.

The Salesforce Commerce Cloud Curriculum Development team designs and develops product training courses for customers, partners, and employees to learn how to effectively code, design, and deploy Commerce Cloud solutions.

Curriculum developers must be comfortable designing for technical roles (programmers, architects, technical support, administrators), as well as business users. They will do this by utilizing formal instructional design principles and adult learning theory combined with an understanding of software development concepts.


Needs Assessment
Work cross-functionally to determine learning requirements and develop measurable learning objectives that support job enablement for the appropriate persona.

Course Development and Implementation
Use Salesforce Commerce Cloud University development process, standards, and tools to create high-quality learning solutions that meet course objectives, business requirements, and technical requirements.
  • Design and implement courseware.
  • Work both independently and cross-functionally with subject matter experts to determine effective course content, realistic examples, and appropriate hands on activities.
  • Create eLearning course elements (e.g., graphics, audio, demonstrations, and simulations) using the appropriate tools. Assemble, QA, and deploy final course.
  • Work with subject matter experts to write certification items that support course objectives and certification standards.

  • Bachelor's Degree in Technical Communications, English, Education, Computer Science, Instructional Design or equivalent. A Master's Degree in Instructional Design or a related field is desirable.
  • 1-3 years experience designing and developing software related courses for a technical audience.
  • Excellent analytical skills with a strong demonstrated aptitude for creating training for both a technical audience and a business user audience. This should include some form of technical writing (i.e., documenting programming languages, web development, software products, databases, operating systems, etc.).
  • Using courseware development tools (e.g., Articulate Storyline, Captivate, Lectora) or web development tools (e.g. JavaScript, HTML 5, Adobe Illustrator, Photoshop).
  • Graphic design skills are a huge plus.
  • Flexible, collaborative, team-oriented individual who shows initiative.
  • Background in eCommerce, SaaS, or industry knowledge of retail is a plus.

Salesforce is committed to providing Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, ancestry, sexual orientation, handicap or disability, Vietnam-era, special veteran, or any other legally protected status. This policy is established and administered in accordance with all applicable federal and state laws.


Would you like to apply to this job?

Apply for the Curriculum Developer position and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. and do not accept unsolicited headhunter and agency resumes. and will not pay fees to any third-party agency or company that does not have a signed agreement with or
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Pay Transparency Policy Statement – The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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