|Lead Data Scientist|
|Customer Success – Support Services and Renewals|
|India - Hyderabad
Job Description: Data Scientist
The Customer Intelligence team in Salesforce’s Customer Success and Growth (CSG) creates data and data science products towards understanding and driving customer’s usage and adoption. The Customer Intelligence team is made up of data scientists, data engineers, and business analysts who are dedicated to driving customer success using data-driven insights. The Customer Intelligence team works with executives, success managers, sales and renewal managers, product managers across CSG to discover and analyze opportunities for growth and optimization and provide actionable insights towards driving customer success.
We are looking for hands-on data scientists to be part of the Data Science team within Customer Intelligence. As a member of this team, you will have an opportunity to work with and analyze large amounts of usage and business data. You will play a key role to empower business groups to formulate key strategies, improve business processes and measure impact of existing methods. The results of your work will help Salesforce engage better with its customers and help them become successful on the world’s greatest customer success platform.
In detail, you will:
Preferred Experience and Skills:
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