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Senior Technical Product Manager, Marketing Cloud Content Management 
Product Management - Engineering
US - Indiana - Indianapolis

Senior Technical Product Manager, Marketing Cloud Content Management 

The Salesforce Marketing Cloud is a leading global provider of cross-channel digital marketing solutions that empower organizations of all sizes to communicate with their customers through email, mobile, social media, Web and marketing automation. We're driven by a deep understanding of marketers' needs-because we're marketers too. No other digital marketing company invests in product innovation the way we do, giving our clients access to truly cutting-edge technology. Joining forces with salesforce.com, pioneers in cloud computing, we offer an even more superior experience to our customers and employees. By partnering state-of-the-art technology with the best and brightest employees in the industry, we foster a culture of constant innovation and growth. Consistently ranked by employees as one of the "Best Places to Work," the Marketing Cloud team shows you what we are all about.

Role Description:

Content management is critical for our customers’ management and delivery of messages across marketing channels. In this role, you will be responsible for designing, managing and optimizing the foundation for how users, partners, developers, and system integrators create, manage and integrate to the Salesforce Marketing Cloud Content Management solution. You will be involved in both technical and business communications with our customers, partners, and field on a day-to-day basis as well as scoping, prioritizing, and defining product delivery with our highly talented and motivated engineering teams.

Responsibilities:

  • Own the product vision for your area. Ensure that it aligns with the overall product and company vision. Be an expert on the domain, the market, the trends. Evangelize the vision constantly so all stakeholders are aligned, have context and understand where we are goin
  • Represent the customer. Be the champion and voice of customers. Build impactful, personal relationships with customers, engineering teams, and the field. Bring the customer’s voice into the creation process
  • Define the scope of deliverables, use cut-throat prioritization, and constantly communicate with engineering teams to prioritize and deliver best-in-class products in a highly agile environment.
  • Strong experience with SAAS and platform first while working with agile development practices.
  • Collaborate across teams. We win or lose as a team. Product Managers play a critical role in creating alignment between engineering teams and stakeholders. A collaborative attitude is essential to the job
  • Travel: If the candidate is based in San Francisco, monthly travel to Indianapolis would be a requirement

Requirements:

  • Minimum of 5+ years of experience in Product Management or comparable roles
  • Direct experience in engineering or product management roles with content management, Elasticsearch, API development
  • Technical background with hands-on software development experience is a must
  • Ability to lead, drive consensus and deliver in a matrix organization with multiple stakeholders
  • Proven track record for full lifecycle product management developing products from concept to delivery
  • Outstanding written and verbal communication, as well as interpersonal skills

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
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