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Sr. Director, Product Marketing Management- CSG
US - California - San Francisco (HQ)
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Salesforce is the worlds #1 CRM and the Customer Success Group is dedicated to making each and every one of those customers happy and successful. We are looking for marketers who are energized by the challenge of introducing new products, creating compelling strategies to drive the business, building new teams and doing great marketing that shakes up the market. The CSG marketing team is looking for an accomplished Sr. Director of Product Marketing to drive our messaging and positioning strategy across our Customer Success and Cloud Services portfolio. The ideal candidate is with experienced at managing storming and forming teams in a fast paced environment. The Sr. Director of Product Marketing will drive the strategy for messaging, presentations, demos, sales tools and training, specifically for the Customer Success group. The Vice President will oversee pipeline generation efforts and work collaboratively across the marketing organization to build a cohesive message for all Salesforce Cloud Service products. The Sr. Director of PMM will manage a global team spanning all segments and industries.


  • Own the messaging and positioning across the Salesforce Cloud Services portfolio to drive both awareness and pipeline
  • Work with product management to create and own a cohesive GTM approach and launch plan that spans messaging, presentations, demos, sales tools and training, specifically for the Customer Success group
  • Tell the Salesforce CSG story to sales, service, and IT teams. Work across product marketing teams to ensure that the CSG narrative is a part of their messaging and campaigns.
  • Partner with campaigns to drive a cohesive GTM strategy both globally and across every segment.
  • Work with our customer marketing team to capture transformation stories from customers of all sizes & industries.
  • Develop innovative and compelling content that excites, engages customers. This includes: thought leadership content, webinars, data sheets, solution guides, and more.
  • Events take attendees from inspiration to perspiration. Partner with our Events team to manage the CSG presence at every Salesforce World Tour and Dreamforce.
  • Create compelling and easy to understand internally facing content including sales training, competitive positioning, FAQs, and cheat sheets. -    Presentations: Confidently deliver presentations to audiences of all sizes ( from one person to thousands of people) -    Lead a growing team to greatness!


  • 10+ years experience in product marketing
  • Experience with enterprise applications and Service portfolios a plus
  • Experience and passion for managing and growing teams
  • Bachelor's degree or equivalent
  • High energy, charismatic, innovative, creative
  • Creative thinker that can generate innovative marketing ideas.
  • Demonstrated ability in managing cross-functional initiatives and aligning stakeholders from across teams.
  • Strong communication and writing skills, public speaking and presentation skills
  • Experience with enterprise applications and Service portfolios a plus •    Proven track record of speaking in front of large internal, external, and global audiences.
  • Proven track record of crafting compelling positioning and thought leadership content.
  • Experience working with direct distribution (sales) teams and channel partners.
  • Hands-on ability to create a range of marketing assets: from viral on-message product demo videos and succinct slide pitch-decks.
  • Proven track record in performing well in a fast paced environment
  • Organizational skills to effectively manage competing projects with tight deadlines
  • Exceptional team player with proven ability to lead through influence 
*LI-Y and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. and do not accept unsolicited headhunter and agency resumes. and will not pay fees to any third-party agency or company that does not have a signed agreement with or
EEO - It's the law.

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Pay Transparency Policy Statement – The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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