Salesforce Jobs and Careers - Join the #SalesforceOhana - Salesforce.com
Senior Product Manager, Billing
Product Management - Engineering
US - California - San Francisco (HQ)
Salesforce will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Salesforce Quote to Cash extends the Salesforce Sales Cloud with fully integrated Quote-to- Cash capabilities that include CPQ and Billing apps, delivered 100 percent natively on the Salesforce platform. Salesforce Quote to Cash has a talented team with unmatched cloud computing experience and a unique culture, totally focused on taking good care of our customers, partners, and employees. Join us!

Our product manager will play an important role in building relationships with Salesforce’s customers by developing a deep understanding of their needs in order to represent the customer perspective internally. We are looking for an individual with strong interpersonal skills who can manage multiple projects at a time, works well under pressure and is excited to work in a fast paced environment. To be successful in this role, you must have previous experience doing industry research under tight deadlines.

RESPONSIBILITIES
  • Responsible for the end-to- end product lifecycle of Salesforce’s Billing product. This includes market needs, product vision and strategy, roadmap creation and communication, release planning, requirements gathering, functional specification all the way through to customer enablement and success.
  • Work very closely with development, QA, user experience, documentation and other product teams to execute the Billing product strategy.
  • Ability to work effectively with engineering teams overseas on different time zones
  • Leverage market analysis, competitive knowledge, and customer research to define product roadmap
  • Engage directly with customers during pre-sales and post-sales implementations to ensure the product will help them reach their desired business outcomes
  • Translate customer requirements and use cases into functional designs
  • Perform the role of a champion to promote and evangelize the product and new features with marketing, sales, support, professional services, partners, and customers
  • Present your product and roadmap to customer executives in our world-class executive briefing center
  • Create compelling demos for internal and external use 
EXPERIENCE/SKILLS REQUIRED
  • 3+ years of relevant product management experience in a technology company
  • Domain expertise in building and designing Quote to Cash and Billing features

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” six years in a row and one of Fortune’s “100 Best Companies to Work For” nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.

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Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
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