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Accounts Receivable Analyst
Finance
US - California - San Francisco (HQ)
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Description:
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work For. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

The Accounts Receivable Analyst role is pivotal to the success of the A/R team. The A/R Analyst serves as both the functional and operational owner of all receivables activity for the global regions but will also own a series of special A/R projects that contribute to the success of the overall department. Assisting with cash applications, the A/R Analyst ensures proper credit is applied against customer’s invoices. Payment issues will often arise that fall out of the scope of the A/R Analyst which will be handled exclusively by the A/R Analyst. The A/R Analyst also monitors unapplied cash and issues customer refunds.

Responsibilities:
-Apply all forms of payments primarily for the reseller program accurately and timely
-Serves as a backup for other regions when necessary
-Performs research internally, by contacting customers and/or our bank to determine validity of payments that are lost, unidentified or rejected by our bank
-Provides regular feedback on the trends of unapplied cash and customer refunds
-Accountable for periodic bank account reconciliation and reporting
-Owns the process improvements in the cash application process and participates in the functional design and testing of any system enhancements  
-Assists in A/R related special projects including unapplied cash, small dollar credit card conversion, as well as a variety of other improvement projects


Experience Skills Required:

-Bachelor's degree in Business Administration or the equivalent combination of education and experience
-2+ year of business experience in a high growth environment
- Will need to be flexible and work evening hours during month end close



Experience/Skills Desired:

-Demonstrated participation in a business process improvement
-Excels in a fast growing/fast paced environment delivering accuracy while managing to strict deadlines
-Insightful and able to develop creative solutions to problems
-Thrives in a team environment
-Effective at communicating both written and verbally
-Able to utilize Microsoft Suite of tools (especially Excel)


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